PENERAPAN TAGUCHI DALAM OPTIMASI PARAMETER UNTUK PERBAIKAN PRODUK FACIAL WASH

PT X is a company engaged in the cosmetic sector. The product with biggest defect green tea tree oil facial wash. This study aims to reduce number of defects by determining optimal level setting on product. Taguchi method one methods experimental design that can be used control quality from noise minimizing variations. research uses because this combines results through factors and factor levels at same time reduces experiments so as save costs. are water, Nacl, cocamide DEA, citrid acid, mixing speed, temperature. found dominant type wash products was low viscosity. In case, we nominal-is-best characteristic target 37500 cPs. We for were 64.3% 2% 0.3% citric acid 60 minutes period.